North Carolina prison money & phone fees, compared
What it costs to send money and take calls from NC DAC, using only fees NC DAC publishes, each with its source and date. Where a fee isn't published, we say so; we never guess.
Sending money
Options NC DAC names: ConnectNetwork (approved provider) (opens in new tab)
Official fees and rates
- Mailing a money order is the free option. Make it payable to TouchPay and send it with a deposit slip to: TouchPay Holdings NCDAC, PO Box 649556, Dallas, TX 75264-9556. Prisons do not accept money orders. Allow up to ten business days.
- Help with deposits: ViaPath toll-free line 877-650-4249.
Other official notes
- Deposits go through the state's approved provider, which NC DAC lists as ViaPath (ConnectNetwork): online, by app, by phone, or with cash at Western Union. Web, phone and walk-in deposits are available the next business day.
- Only people on the person's approved visitor list may deposit money.
Source: official NC DAC page (opens in new tab) · checked
Phone calls, video and messages
Options NC DAC names: ConnectNetwork (approved provider) (opens in new tab)
Official fees and rates
Not published on the official NC DAC page we read. Vendors show their fee before you pay; check it there.
Other official notes
- Phones, tablets and kiosks are provided by the state's approved provider, which NC DAC lists as ViaPath/GTL. Tablets allow calls, text messages and scanned mail.
- To receive calls, set up a prepaid AdvancePay account tied to your phone number through ConnectNetwork, online, by app, or at 1-800-483-8314. You can also add money to the person's own PIN debit phone account.
- Video visits use the Getting Out Visits app or a computer with a webcam, and are only for people on the approved visitor list.
Source: official NC DAC page (opens in new tab) · checked
Ways to keep costs down
- If NC DAC lists a free option (often a mailed money order), it says so above.
- Fees often step up with the amount; a vendor's checkout screen shows the exact fee before you pay.
- Compare states: all states side by side.
OutSooner has no sponsors or affiliate links; vendors are named only because NC DAC names them. Not financial or legal advice.
Other states · North Carolina mail rules · Visit-day checklist · North Carolina prisons and family guide
Sources: How we source and verify · Last verified: · Corrections