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Ask the Right Office: Minnesota

Pick a problem to see the office, the official rule, the deadlines and who must file. Then fill in a plain-English letter in your browser, print or save it as a PDF, and add a follow-up date to your calendar.

What this page can and can't tell you

Can: Which office to write to and how to put together a clear letter.

Can't: It can't give an official release date, say whether a specific person qualifies, or give legal advice. Only the DOC, the board or a court decides.

A letter doesn't replace the required official grievance form or procedure, and those have deadlines. If you're worried about retaliation, keep copies and dates of everything you send, and tell the person's attorney or a legal aid office if anything changes afterward.

Free legal help: Legal Services Corporation: find legal aid (civil matters). For criminal cases, ask the public defender's office that handled the case.






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Minnesota at a glance

ProblemOfficeDeadline to fileResponse deadline
Time calculation reviewFacility grievance coordinator (after a kite)Within 30 calendar days of when the issue last occurred, and no sooner than 7 calendar days after sending a kite.21 calendar days from logging (42 with notice of an extension).
Credit (good time) disputeFacility grievance coordinator (after a kite)Within 30 calendar days of when the issue last occurred, and no sooner than 7 calendar days after sending a kite.21 calendar days from logging (42 with notice of an extension).
Medical request or complaintFacility grievance coordinator (after a kite)Within 30 calendar days of when the issue last occurred, and no sooner than 7 calendar days after sending a kite.21 calendar days from logging (42 with notice of an extension).
Visit or mail denial appealFacility grievance coordinator (after a kite)Within 30 calendar days of when the issue last occurred, and no sooner than 7 calendar days after sending a kite.21 calendar days from logging (42 with notice of an extension).
Records requestThe records custodian at the agency that keeps the recordNo filing deadline in the statute.In an appropriate and prompt manner. The statute sets no fixed number of days.
Parole fileNot publishedNot publishedNot published
Disability (ADA) accommodationFacility grievance coordinator (after a kite)Within 30 calendar days of when the issue last occurred, and no sooner than 7 calendar days after sending a kite.21 calendar days from logging (42 with notice of an extension).
Transfer or classificationFacility grievance coordinator (after a kite)Within 30 calendar days of when the issue last occurred, and no sooner than 7 calendar days after sending a kite.21 calendar days from logging (42 with notice of an extension).

Grievance rule: Minnesota DOC Policy 303.100, Grievance Procedure (effective 6/4/24) (opens in new tab). Records: Minn. Stat. § 13.03 (Data Practices Act) (opens in new tab). Who files a grievance: The incarcerated person.

Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab). Last checked .

Other states · Minnesota credit rules · Check a release calculation · Release countdown · What do I do now?

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