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Ask the Right Office: Wisconsin

Pick a problem to see the office, the official rule, the deadlines and who must file. Then fill in a plain-English letter in your browser, print or save it as a PDF, and add a follow-up date to your calendar.

What this page can and can't tell you

Can: Which office to write to and how to put together a clear letter.

Can't: It can't give an official release date, say whether a specific person qualifies, or give legal advice. Only the DOC, the board or a court decides.

A letter doesn't replace the required official grievance form or procedure, and those have deadlines. If you're worried about retaliation, keep copies and dates of everything you send, and tell the person's attorney or a legal aid office if anything changes afterward.

Free legal help: Legal Services Corporation: find legal aid (civil matters). For criminal cases, ask the public defender's office that handled the case.






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Wisconsin at a glance

ProblemOfficeDeadline to fileResponse deadline
Time calculation reviewInstitution Complaint Examiner (ICE)Within 14 days after the occurrence.ICE sends a recommendation within 30 days; the reviewing authority decides within 15 days after that.
Credit (good time) disputeInstitution Complaint Examiner (ICE)Within 14 days after the occurrence.ICE sends a recommendation within 30 days; the reviewing authority decides within 15 days after that.
Medical request or complaintInstitution Complaint Examiner (ICE)Within 14 days after the occurrence.ICE sends a recommendation within 30 days; the reviewing authority decides within 15 days after that.
Visit or mail denial appealInstitution Complaint Examiner (ICE)Within 14 days after the occurrence.ICE sends a recommendation within 30 days; the reviewing authority decides within 15 days after that.
Records requestThe records custodian at the agency that keeps the recordNo filing deadline in the statute.As soon as practicable and without delay; no fixed number of days.
Parole fileNot publishedNot publishedNot published
Disability (ADA) accommodationInstitution Complaint Examiner (ICE)Within 14 days after the occurrence.ICE sends a recommendation within 30 days; the reviewing authority decides within 15 days after that.
Transfer or classificationInstitution Complaint Examiner (ICE)Within 14 days after the occurrence.ICE sends a recommendation within 30 days; the reviewing authority decides within 15 days after that.

Grievance rule: Wis. Admin. Code ch. DOC 310 (Complaint procedures) (opens in new tab). Records: Wis. Stat. § 19.35(4) (Public records) (opens in new tab). Who files a grievance: The incarcerated person.

Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab). Last checked .

Other states · Wisconsin credit rules · Check a release calculation · Release countdown · What do I do now?

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