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Washington at a glance Problem Office Deadline to file Response deadline Time calculation review Facility Resolution Specialist (Resolution Request) Not published Level 0 reviews within 10 business days; all other levels within 15 business days. Credit (good time) dispute Facility Resolution Specialist (Resolution Request) Not published Level 0 reviews within 10 business days; all other levels within 15 business days. Medical request or complaint Facility Resolution Specialist (Resolution Request) Not published Level 0 reviews within 10 business days; all other levels within 15 business days. Visit or mail denial appeal Facility Resolution Specialist (Resolution Request) Not published Level 0 reviews within 10 business days; all other levels within 15 business days. Records request The records custodian at the agency that keeps the record No filing deadline in the statute. Respond within 5 business days of receiving the request. Parole file Not published Not published Not published Disability (ADA) accommodation Facility Resolution Specialist (Resolution Request) Not published Level 0 reviews within 10 business days; all other levels within 15 business days. Transfer or classification Facility Resolution Specialist (Resolution Request) Not published Level 0 reviews within 10 business days; all other levels within 15 business days.
Grievance rule: WA DOC Policy 550.100, Resolution Program (revised 4/29/26) (opens in new tab) . Records: RCW 42.56.520 (Prompt responses) (opens in new tab) . Who files a grievance: The incarcerated person.
Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab) . Last checked 2026-10-20 .
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