Northeast Correctional Complex (NERCF & CCWC): visiting, mail, money and current status
Northeast Correctional Complex (NERCF & CCWC) is a Vermont state prison run by the Vermont DOC in St. Johnsbury. Official links, a family guide, and what families report right now.
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Official notices
We have not found a current official notice for this facility.
Family reports are not official information. They come from visitors and are not checked by the facility or OutSooner. Always confirm with the facility or the DOC before you travel.
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Address and phone
Northeast Correctional Complex (NERCF & CCWC)
1266-1270 US Route 5, St. Johnsbury, VT 05819
(802) 748-8151
From the official Vermont DOC page. Official facility page (opens in new tab)
Find someone here
Vermont DOC Offender Locator (official) (opens in new tab)
How to search: enter the person's legal last and first name, or their Vermont DOC ID number if you have it. Nicknames and misspellings usually return nothing; try fewer letters or a different spelling of the name. Vermont DOC says to use its Inmate Locator to find a person's ID number. Vermont.gov links this official roster.
What the dates mean: any dates shown, such as admission, sentence or projected release dates, come from Vermont DOC's own records. Projected dates can change (for example with earned credits, discipline or parole decisions) and are not a guarantee. Ask Vermont DOC or the facility before making plans around a date.
Release and transfer alerts: Vermont takes part in VINE (official source (opens in new tab)). Families can sign up free on VINELink (opens in new tab) for release, transfer and court-date alerts. It's built mainly for crime victims.
OutSooner does not store or list anyone's name, date of birth or ID number. The search runs on the official site.
Sentence credits
Credit rules come from Vermont law and are the same at every Vermont DOC prison. Read Vermont's good-time and earned-time rules.
FAQ
How do I find someone at Northeast Correctional Complex (NERCF & CCWC)?
Use the official Vermont DOC Offender Locator. The record shows the person's current facility.
What is the address of Northeast Correctional Complex (NERCF & CCWC)?
1266-1270 US Route 5, St. Johnsbury, VT 05819. Phone: (802) 748-8151. Source: the Vermont DOC facility page.
How do I send mail to someone at Northeast Correctional Complex (NERCF & CCWC)?
Follow Vermont DOC's mail rules on its official page.
How do I send money to someone at Northeast Correctional Complex (NERCF & CCWC)?
Deposit to the commissary (Keefe Trust) account online through Access Corrections or by mailing a deposit coupon with a money order. Coupons are in facility lobbies and on the DOC site. Fees may apply. That account also funds calls to anyone. VTDOC warns families not to deposit for other people on request; it's often tied to fraud.
How do I get notified when someone is released in Vermont?
Vermont takes part in VINE. Sign up free on VINELink (https://vinelink.vineapps.com) for release, transfer and court-date alerts by phone, email or text.
Family guide: money, calls, visits and mail
From official Vermont DOC pages. Vendors are named only as the state's approved provider. OutSooner has no affiliate or sponsor links. Our promise and how we check facts.
Sending money
- Deposit to the commissary (Keefe Trust) account online through Access Corrections or by mailing a deposit coupon with a money order. Coupons are in facility lobbies and on the DOC site. Fees may apply.
- That account also funds calls to anyone. VTDOC warns families not to deposit for other people on request; it's often tied to fraud.
Fees change. Check the official Vermont DOC page (opens in new tab) for current fees before you pay.
Official pages: Access Corrections (Keefe Trust account) (opens in new tab)
The state's approved app (Access Corrections): App Store (opens in new tab) Google Play (opens in new tab)
Source: Vermont DOC (official) (opens in new tab) · Last checked · Report an error
Phone calls and video visits
- Calls go through ICSolutions. A Prepaid Collect account pays only for calls to your own number. Help desk: 888-506-8407.
- VTDOC says no fees or surcharges are added to calls; only taxes apply. If calls get blocked as robocalls, save your facility's ICSolutions number in your contacts (listed on the DOC page).
Official pages: ICSolutions (approved provider) (opens in new tab)
The state's approved app (ICSolutions): App Store (opens in new tab) Google Play (opens in new tab)
Source: Vermont DOC (official) (opens in new tab) · Last checked · Report an error
In-person visiting
- Each facility sets its own hours (at least six hours a week). Visits last up to two hours, and everyone gets at least one visit a week. Hours are on each facility's page.
- Video visits on tablets are open to approved visitors, who prepay and schedule them.
Source: Vermont DOC (official) (opens in new tab) · Last checked · Report an error
Becoming an approved visitor
- The incarcerated person submits their visitor list. It can have up to 10 people plus one religious visitor, and they're told the result within 10 business days.
- The list can change every 90 days and stays active after a transfer within Vermont. Bring photo ID.
Source: Vermont DOC (official) (opens in new tab) · Last checked · Report an error
- Include a complete name and return address; mail without one can be rejected (DOC Directive 409.05).
- Since Aug. 14, 2026, mail-in photos go through VTDOC's photo vendor, Pelipost. Property and package rules are on the DOC families page.
Source: Vermont DOC (official) (opens in new tab) · Last checked · Report an error
All Vermont prisons · Vermont facility status · First 72 hours after release