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Ask the Right Office: Oregon

Pick a problem to see the office, the official rule, the deadlines and who must file. Then fill in a plain-English letter in your browser, print or save it as a PDF, and add a follow-up date to your calendar.

What this page can and can't tell you

Can: Which office to write to and how to put together a clear letter.

Can't: It can't give an official release date, say whether a specific person qualifies, or give legal advice. Only the DOC, the board or a court decides.

A letter doesn't replace the required official grievance form or procedure, and those have deadlines. If you're worried about retaliation, keep copies and dates of everything you send, and tell the person's attorney or a legal aid office if anything changes afterward.

Free legal help: Legal Services Corporation: find legal aid (civil matters). For criminal cases, ask the public defender's office that handled the case.






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Oregon at a glance

ProblemOfficeDeadline to fileResponse deadline
Time calculation reviewFacility grievance coordinatorWithin 14 calendar days of the incident.35 calendar days (may be extended 14).
Credit (good time) disputeFacility grievance coordinatorWithin 14 calendar days of the incident.35 calendar days (may be extended 14).
Medical request or complaintFacility grievance coordinatorWithin 14 calendar days of the incident.35 calendar days (may be extended 14).
Visit or mail denial appealFacility grievance coordinatorWithin 14 calendar days of the incident.35 calendar days (may be extended 14).
Records requestThe records custodian at the agency that keeps the recordNo filing deadline in the statute.Acknowledge or complete the response within 5 business days.
Parole fileNot publishedNot publishedNot published
Disability (ADA) accommodationFacility grievance coordinatorWithin 14 calendar days of the incident.35 calendar days (may be extended 14).
Transfer or classificationFacility grievance coordinatorWithin 14 calendar days of the incident.35 calendar days (may be extended 14).

Grievance rule: OAR 291-109-0205, Grievance Review System (effective 01/01/2025) (opens in new tab). Records: ORS 192.329 (Public body response to records request) (opens in new tab). Who files a grievance: The adult in custody.

Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab). Last checked .

Other states · Oregon credit rules · Check a release calculation · Release countdown · What do I do now?

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