| Time calculation review | Reviewing authority: the facility head (medical grievances go to the facility Correctional Health Services Administrator) | Request to Staff (DOC 090124D) within 7 days of the incident. Then the grievance (DOC 090124A) must be received within 15 days of the Request to Staff response (the reviewing authority may extend this up to 60 days for good cause). | 20 days from receipt of the grievance. |
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| Credit (good time) dispute | Reviewing authority: the facility head (medical grievances go to the facility Correctional Health Services Administrator) | Request to Staff (DOC 090124D) within 7 days of the incident. Then the grievance (DOC 090124A) must be received within 15 days of the Request to Staff response (the reviewing authority may extend this up to 60 days for good cause). | 20 days from receipt of the grievance. |
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| Medical request or complaint | Facility Correctional Health Services Administrator (CHSA) | Request to Staff (DOC 090124D) within 7 days of the incident. Then the grievance (DOC 090124A) must be received within 15 days of the Request to Staff response (the reviewing authority may extend this up to 60 days for good cause). | 20 days from receipt of the grievance. |
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| Visit or mail denial appeal | Reviewing authority: the facility head (medical grievances go to the facility Correctional Health Services Administrator) | Request to Staff (DOC 090124D) within 7 days of the incident. Then the grievance (DOC 090124A) must be received within 15 days of the Request to Staff response (the reviewing authority may extend this up to 60 days for good cause). | 20 days from receipt of the grievance. |
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| Records request | The records custodian at the agency that keeps the record | Not published | Not published |
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| Parole file | Not published | Not published | Not published |
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| Disability (ADA) accommodation | Reviewing authority: the facility head (medical grievances go to the facility Correctional Health Services Administrator) | Request to Staff (DOC 090124D) within 7 days of the incident. Then the grievance (DOC 090124A) must be received within 15 days of the Request to Staff response (the reviewing authority may extend this up to 60 days for good cause). | 20 days from receipt of the grievance. |
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| Transfer or classification | Reviewing authority: the facility head (medical grievances go to the facility Correctional Health Services Administrator) | Request to Staff (DOC 090124D) within 7 days of the incident. Then the grievance (DOC 090124A) must be received within 15 days of the Request to Staff response (the reviewing authority may extend this up to 60 days for good cause). | 20 days from receipt of the grievance. |
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