Free · Official sources only
New York prison money & phone fees, compared
What it costs to send money and take calls from NYS DOCCS, using only fees NYS DOCCS publishes, each with its source and date. Where a fee isn't published, we say so; we never guess. Call rate: Free.
Sending money
Options NYS DOCCS names: JPay (approved provider) (opens in new tab)
Official fees and rates
- Mail a check or money order with a JPay deposit slip to: JPay, PO Box 531190, Miami, Florida 33153. DOCCS says mailed and visit-day lockbox deposits have no fee.
- On visit days you can leave cash, money orders or checks in the visitor deposit lockbox at the facility (money orders and checks need a facility JPay slip; up to $999.99).
Other official notes
- Deposits are handled by the state's approved provider, which DOCCS lists as JPay: online, by app, by phone (1-800-574-5729), with cash at MoneyGram (Receive Code 1317), or by mail.
Source: official NYS DOCCS page (opens in new tab) · checked
Phone calls, video and messages
Options NYS DOCCS names: Secure messaging (DOCCS) (opens in new tab)
Official fees and rates
- Calls from New York State prisons are free to receive, effective August 1, 2025, through the state's approved phone provider (Securus). You no longer need a Securus account.
- Secure messages, photos and VideoGrams go through JPay with paid 'stamps'; people in custody get four free stamps a month.
Other official notes
- A person can call only the numbers on their approved list, up to 15 numbers, usually updated quarterly. Calls are generally allowed 7 AM to 11 PM.
- To stop calls, notify the facility in writing to be added to the Negative Correspondence and Telephone List.
Source: official NYS DOCCS page (opens in new tab) · checked
Ways to keep costs down
- If NYS DOCCS lists a free option (often a mailed money order), it says so above.
- Fees often step up with the amount; a vendor's checkout screen shows the exact fee before you pay.
- Compare states: all states side by side.
OutSooner has no sponsors or affiliate links; vendors are named only because NYS DOCCS names them. Not financial or legal advice.
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Sources: How we source and verify · Last verified: · Corrections