Where do I send a complaint in Maryland?

The facility managing official, through the facility Administrative Remedy Coordinator (ARP request). Rule: COMAR 12.02.28, Administrative Remedy Procedure.

What is the deadline to file a grievance in Maryland?

No later than 30 days after the incident, or after you first knew of it (whichever is later).

How long does the Maryland have to respond?

Not published in the sections we checked.

How do I request records in Maryland?

Md. Code, General Provisions § 4-203 (Maryland Public Information Act). Promptly, but not more than 30 days after the custodian receives the request.

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Ask the Right Office: Maryland

Pick a problem to see the office, the official rule, the deadlines and who must file. Then fill in a plain-English letter in your browser, print or save it as a PDF, and add a follow-up date to your calendar.

What this page can and can't tell you

Can: Which office to write to and how to put together a clear letter.

Can't: It can't give an official release date, say whether a specific person qualifies, or give legal advice. Only the DOC, the board or a court decides.

A letter doesn't replace the required official grievance form or procedure, and those have deadlines. If you're worried about retaliation, keep copies and dates of everything you send, and tell the person's attorney or a legal aid office if anything changes afterward.

Free legal help: Legal Services Corporation: find legal aid (civil matters). For criminal cases, ask the public defender's office that handled the case.

Maryland at a glance

Problem	Office	Deadline to file	Response deadline
Time calculation review	The facility managing official, through the facility Administrative Remedy Coordinator (ARP request)	No later than 30 days after the incident, or after you first knew of it (whichever is later).	Not published
Credit (good time) dispute	The facility managing official, through the facility Administrative Remedy Coordinator (ARP request)	No later than 30 days after the incident, or after you first knew of it (whichever is later).	Not published
Medical request or complaint	The facility managing official, through the facility Administrative Remedy Coordinator (ARP request)	No later than 30 days after the incident, or after you first knew of it (whichever is later).	Not published
Visit or mail denial appeal	The facility managing official, through the facility Administrative Remedy Coordinator (ARP request)	No later than 30 days after the incident, or after you first knew of it (whichever is later).	Not published
Records request	The records custodian at the agency that keeps the record	No filing deadline in the statute.	Promptly, but not more than 30 days after the custodian receives the request.
Parole file	Not published	Not published	Not published
Disability (ADA) accommodation	The facility managing official, through the facility Administrative Remedy Coordinator (ARP request)	No later than 30 days after the incident, or after you first knew of it (whichever is later).	Not published
Transfer or classification	The facility managing official, through the facility Administrative Remedy Coordinator (ARP request)	No later than 30 days after the incident, or after you first knew of it (whichever is later).	Not published

Grievance rule: COMAR 12.02.28, Administrative Remedy Procedure (opens in new tab). Records: Md. Code, General Provisions § 4-203 (Maryland Public Information Act) (opens in new tab). Who files a grievance: Only the inmate (COMAR 12.02.28.09A).

Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab). Last checked 2026-10-20.

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Sources: How we source and verify · Last verified: 2026-10-20 · Corrections