| Time calculation review | Grievance Review Officer at the facility (Resident Grievance Form) | Within 10 days of when the matter first affected you (sentence calculation and account errors: 10 days from the report or statement that first showed it). | After the informal step, the Grievance Review Officer responds within 15 days. |
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| Credit (good time) dispute | Grievance Review Officer at the facility (Resident Grievance Form) | Within 10 days of when the matter first affected you (sentence calculation and account errors: 10 days from the report or statement that first showed it). | After the informal step, the Grievance Review Officer responds within 15 days. |
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| Medical request or complaint | Grievance Review Officer at the facility (Resident Grievance Form) | Within 10 days of when the matter first affected you (sentence calculation and account errors: 10 days from the report or statement that first showed it). | After the informal step, the Grievance Review Officer responds within 15 days. |
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| Visit or mail denial appeal | Grievance Review Officer at the facility (Resident Grievance Form) | Within 10 days of when the matter first affected you (sentence calculation and account errors: 10 days from the report or statement that first showed it). | After the informal step, the Grievance Review Officer responds within 15 days. |
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| Records request | The records custodian at the agency that keeps the record | No filing deadline in the statute. | Acknowledge within 5 working days, then a good-faith time estimate within a reasonable time. |
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| Parole file | Not published | Not published | Not published |
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| Disability (ADA) accommodation | Grievance Review Officer at the facility (Resident Grievance Form) | Within 10 days of when the matter first affected you (sentence calculation and account errors: 10 days from the report or statement that first showed it). | After the informal step, the Grievance Review Officer responds within 15 days. |
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| Transfer or classification | Grievance Review Officer at the facility (Resident Grievance Form) | Within 10 days of when the matter first affected you (sentence calculation and account errors: 10 days from the report or statement that first showed it). | After the informal step, the Grievance Review Officer responds within 15 days. |
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