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Ask the Right Office: Georgia

Pick a problem to see the office, the official rule, the deadlines and who must file. Then fill in a plain-English letter in your browser, print or save it as a PDF, and add a follow-up date to your calendar.

What this page can and can't tell you

Can: Which office to write to and how to put together a clear letter.

Can't: It can't give an official release date, say whether a specific person qualifies, or give legal advice. Only the DOC, the board or a court decides.

A letter doesn't replace the required official grievance form or procedure, and those have deadlines. If you're worried about retaliation, keep copies and dates of everything you send, and tell the person's attorney or a legal aid office if anything changes afterward.

Free legal help: Legal Services Corporation: find legal aid (civil matters). For criminal cases, ask the public defender's office that handled the case.






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Georgia at a glance

ProblemOfficeDeadline to fileResponse deadline
Time calculation reviewGrievance Counselor at the facility (Kiosk/Tablet or Grievance Form)Within 10 calendar days of when you knew, or should have known, of the facts.The Warden decides within 40 calendar days (one 10-day extension allowed).
Credit (good time) disputeGrievance Counselor at the facility (Kiosk/Tablet or Grievance Form)Within 10 calendar days of when you knew, or should have known, of the facts.The Warden decides within 40 calendar days (one 10-day extension allowed).
Medical request or complaintGrievance Counselor at the facility (Kiosk/Tablet or Grievance Form)Within 10 calendar days of when you knew, or should have known, of the facts.The Warden decides within 40 calendar days (one 10-day extension allowed).
Visit or mail denial appealGrievance Counselor at the facility (Kiosk/Tablet or Grievance Form)Within 10 calendar days of when you knew, or should have known, of the facts.The Warden decides within 40 calendar days (one 10-day extension allowed).
Records requestThe records custodian at the agency that keeps the recordNot publishedNot published
Parole fileNot publishedNot publishedNot published
Disability (ADA) accommodationFacility ADA Coordinator (SOP 103.63)Within 10 calendar days of when you knew, or should have known, of the facts.The Warden decides within 40 calendar days (one 10-day extension allowed).
Transfer or classificationGrievance Counselor at the facility (Kiosk/Tablet or Grievance Form)Within 10 calendar days of when you knew, or should have known, of the facts.The Warden decides within 40 calendar days (one 10-day extension allowed).

Grievance rule: GDC SOP 227.02, Statewide Grievance Procedure (effective 5/10/2019) (opens in new tab). Records: O.C.G.A. § 50-18-71 (Georgia Open Records Act). Who files a grievance: The offender.

Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab). Last checked .

Other states · Georgia credit rules · Check a release calculation · Release countdown · What do I do now?

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