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Ask the Right Office: Arizona

Pick a problem to see the office, the official rule, the deadlines and who must file. Then fill in a plain-English letter in your browser, print or save it as a PDF, and add a follow-up date to your calendar.

What this page can and can't tell you

Can: Which office to write to and how to put together a clear letter.

Can't: It can't give an official release date, say whether a specific person qualifies, or give legal advice. Only the DOC, the board or a court decides.

A letter doesn't replace the required official grievance form or procedure, and those have deadlines. If you're worried about retaliation, keep copies and dates of everything you send, and tell the person's attorney or a legal aid office if anything changes afterward.

Free legal help: Legal Services Corporation: find legal aid (civil matters). For criminal cases, ask the public defender's office that handled the case.






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Arizona at a glance

ProblemOfficeDeadline to fileResponse deadline
Time calculation reviewCO IV Grievance Coordinator (Inmate Informal Grievance, Form 802-11)Informal Grievance within 10 business days of the action.Informal: 15 business days. Formal Grievance (Form 802-1, within 5 business days of the informal response): 15 business days.
Credit (good time) disputeCO IV Grievance Coordinator (Inmate Informal Grievance, Form 802-11)Informal Grievance within 10 business days of the action.Informal: 15 business days. Formal Grievance (Form 802-1, within 5 business days of the informal response): 15 business days.
Medical request or complaintCO IV Grievance Coordinator; the contract health care Assistant Director of Nursing answers the informal grievanceInformal Grievance within 10 business days of the action.Informal: 15 business days. Formal Grievance (Form 802-1, within 5 business days of the informal response): 15 business days.
Visit or mail denial appealCO IV Grievance Coordinator (Inmate Informal Grievance, Form 802-11)Informal Grievance within 10 business days of the action.Informal: 15 business days. Formal Grievance (Form 802-1, within 5 business days of the informal response): 15 business days.
Records requestThe records custodian at the agency that keeps the recordNo filing deadline in the statute.Promptly. Access is deemed denied if the custodian fails to respond promptly.
Parole fileNot publishedNot publishedNot published
Disability (ADA) accommodationCO IV Grievance Coordinator, sent to the Facility ADA CoordinatorWithin 180 calendar days of the alleged violation.Facility ADA Coordinator: 15 business days. Formal appeal to the ADA Administrator: 15 business days (final).
Transfer or classificationCO IV Grievance Coordinator (Inmate Informal Grievance, Form 802-11)Informal Grievance within 10 business days of the action.Informal: 15 business days. Formal Grievance (Form 802-1, within 5 business days of the informal response): 15 business days.

Grievance rule: ADCRR Department Order 802, Inmate Grievance Procedure (effective May 12, 2025) (opens in new tab). Records: A.R.S. § 39-121.01 (Arizona Public Records Law) (opens in new tab). Who files a grievance: The inmate.

Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab). Last checked .

Other states · Arizona credit rules · Check a release calculation · Release countdown · What do I do now?

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