Washoe County Jail

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

If you need information about a detainee that is housed at this facility, you may call (775) 328-3001 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (775) 328-3308 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

This facility has tablets. For more information on contacting a detainee, visit: https://iwebvisit.com/.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Friends and Family Visits

The Washoe County Sheriff's Office (WSCO) currently utilizes a state-of-the-art web visitation system known as iWebVisit.com. Visitors are able to conduct remote video visitation from your home, office or remote location over the Internet. You may conduct a two-way video visit with a general population inmate currently housed at the WCSO by using a computer equipped with high-speed Internet and a webcam. The following are instructions on how to proceed:

Create your Inmate Video Visitation account at iWebVisit.com remotely.Remote web-based video visitation is available to general population inmates.

General Population inmates are allowed up to two remote video visits per day, Monday through Saturday from 8:30 a.m. to 11 a.m. and from 5 p.m. to 10:30 p.m. Sundays 5 p.m. to 6 p.m.

WCSO may limit or cancel jail video visits at its discretion.

Except for attorney and other confidential visitors, all video visitations are subject to monitoring and recording.

WCSO may terminate an inmate’s privilege to have video visitation at its discretion and may also terminate an on-going video visitation due to security reasons such as lock downs or during periods when visitations are suspended.

Attorney Visits

In-person legal visitation is available daily from:

8 a.m. – 11 a.m.

1 p.m. – 7 p.m.

Attorneys are permitted to visit remotely with an inmate each day. The attorney must create an account at www.iwebvisit.com. The attorney must also obtain approval in person one time at the jail to obtain confidential status by providing photo identification and a state bar card. If the attorney fails to obtain the confidential status, all video visits will be recorded.

Rules and Restrictions:

Inmates are allowed visitors based on their status.

There is no five (5) day waiting periods for remote visits.

On-site Inmate Visiting

Main Phone: (775) 328-2952

Technical Support: (775) 434-8748 or you can email iWebVisit.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (775) 789-3000.

Clergy Visits

Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office.

Visiting Restrictions

All family or other social visits are Non-contact.

No firearms or weapons of any kind are permitted in the facility.

If visitors are or appear to be intoxicated, visitation will not be allowed.

All visitors are subject to search while in the facility.

Visitors are not allowed to pass or attempt to pass any items to detainees.

Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees,

6999 Sierra Center Parkway

Reno, NV 89511

Phone: (775) 789-3000

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.