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ICE detention facility · Missouri

Phelps County Jail

Chicago Field Office · 500 W. 2nd Street, Rolla, MO 65401

Quick facts

Address
500 W. 2nd Street, Rolla, MO 65401
Phone (to ask about someone held here)
(573) 426-3860
ICE field office
Chicago Field Office (field office contacts (opens in new tab))
Official page
ICE: Phelps County Jail (opens in new tab)
Find someone
ICE Online Detainee Locator (opens in new tab) · locator guide
Court case status
1-800-898-7180 (EOIR, 24 hours)

First: this is civil detention

ICE detention is civil, not a criminal sentence. There is no sentence to serve, so there are no sentence credits (good time) and no release date to calculate. Release depends on the immigration case: a bond, an immigration judge's decision, or an ICE decision.

There is no right to a free lawyer in immigration court. The law allows a lawyer "at no expense to the Government" (8 U.S.C. 1362 (opens in new tab)). Look for free or low-cost help on the EOIR list of pro bono providers (opens in new tab) and from accredited representatives (opens in new tab).

Watch for scams: a "notario" is not a lawyer in the U.S. Don't pay anyone who promises results. How to spot a scam.

General information, not legal advice. Every case is different.

Contacting someone held here

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

If you need information about a detainee that is housed at this facility, you may call (573) 426-3860 between the hours of 8 a.m. - 4 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (573) 426-3860 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

This facility has tablets; you can send a non-confidential messages via the provider, HomeWAV or via their mobile app.

Visiting hours and rules

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Friends and Family Visits

ICE detainees are allowed one (1) hour of visitation per week and can be divided into two (2) 30-minute visits.

The Phelps County Jail offers HomeWav Video visitation onsite, free to the public Mondays and Saturdays 6 a.m. – 6 p.m.

Please call (573) 426-3860 ext.3810 to schedule a Special in-person visit. Visitation must be scheduled at least three business days prior to the desired visitation date.

Virtual Friends and Family Communications

Visit with friends and family anytime; to schedule a video visit via our provider, go to HomeWAV or schedule via their mobile app.

Attorney Visits

The visitation days and hours (Central Time) for legal representatives are listed below.

Monday – Friday

8 a.m. – 4 p.m.

Appointments requested outside of the hours above may be granted on a case-by-case basis if there are extenuating circumstances. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Legal Calls or Video Teleconferencing

Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by email at: sreed@phelpscountysheriff.org, jstroot@phelpscountysheriff.org, jdecher@phelpscountysheriff.org, dritter@phelpscountysheriff.org. Phelps County Jail court officers will email back with a confirmed date and time.

The email should include:

Legal representative’s full name

Legal representative’s contact information, including phone number(s), and email address

Detainee’s name

Detainee’s alien number

A few proposed times/dates for the requested VTC session

A scan of the legal representative’s government issued identification

A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status.

A scan of the attorney’s DHS Form G-28 (unless this is a pre-representational)

If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification.

Legal representatives may also schedule VTC meetings or calls by dialing (573) 426-3860 for the court room officer responsible for scheduling.

All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 6 a.m. – 9 p.m. and are in 30 to 60-minute increments. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day.

The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time.

Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with detainees at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges.

Faxing Legal Documents

When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of communication by means of facsimile device between the detainee and their designated legal representative.

Faxes sent by Detainees to Legal Representatives

Detainees can send all electronic communication requests to their assigned case manager via the facility tablet. The case manager will then schedule the detainee to report to the court room with the following information: the name of the legal representative, the name of the Law Firm (if applicable), the Law Firm’s (or legal representative’s) address, and office telephone and fax numbers. The detainee will complete a fax cover sheet provided at the time of transmission. The court room officer will fax the documents in the presence of the detainee and return the original documents to the detainee. The court room officer will inspect the outgoing documents for contraband in the presence of the detainee; the documents will not be read. After transmission, facility staff will return the documents and provide the fax confirmation to the detainee.

Faxes sent by Legal Representatives to Detainees

Legal representatives can send legal correspondence to the following fax number: (573) 426-3859.

The legal representative must include a cover letter that includes the following:

Detainee Full Name

Detainee Alien Number

Sender’s Return Fax Number

Total number of pages sent.

The fax will be delivered to the detainee in a sealed envelope with detainee name and A#. The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee.

All legal faxes sent and received through the court room will be treated as confidential legal correspondence and will be documented in a logbook and processed by the court officer. All facsimile legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m. excluding holidays. The transmission verification report which indicates that the fax was successfully sent will be maintained and filed by court room staff and a copy provided to the detainee.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Officer for this facility can be reached by contacting the Kansas City, MO detained unit via email at EROKansasDetained@ice.dhs.gov.

Clergy Visits

Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office.

Visiting Restrictions

All family or other social visits are non-contact.

No firearms or weapons of any kind are permitted in the facility.

If visitors are or appear to be intoxicated, visitation will not be allowed.

All visitors are subject to search while in the facility.

Visitors are not allowed to pass or attempt to pass any items to detainees.

Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Money, mail and sending items

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Commissary Funds

To place money on a detainee’s account: There are several ways to place money on a detainee’s account. There is a Kiosk in the public lobby of the Sheriff’s Department that will accept cash or credit/debit cards. The Kiosk machine is accessible 24 hours a day, seven days a week. Family members may also call toll free (1-866-345-1884) to deposit money by telephone. Lastly, friends and family can visit https://inmatedeposits.com/ to deposit money on the detainee’s account. Cash is only processed upon intake or in the lobby Kiosk.

Personal checks, cashier checks, and money orders are no longer accepted.

Telephone Call Funds

To place money on a detainee account for phone minute usage, visit https://inmatedeposits.com/ or call (866) 345-1884. There is also a Kiosk in the public lobby of the Sheriff’s Department that is accessible 24 hours a day, seven days a week; cash, debit, or credit cards are accepted. Cash is only processed upon intake or in the lobby Kiosk.

Postal Mail

Letters sent to detainees must be addressed as indicated below, and must include the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

The address to send postal mail to the facility is:

Phelps County Jail / Detention Center

C/O Detainee Name, (Pod Number)

500 W. 2nd Street

Rolla, MO 65401

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not already have baggage, one 40 lb bag can be sent/delivered to him/her after receiving approval from Supervisory Detention and Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Before sending packages to detainees, contact the Kansas City, MO detained unit via email at EROKansasDetained@ice.dhs.gov.

Detainees may send mail from the facility. Outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule are posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Source: ICE facility page (opens in new tab) and ICE detention facility list (opens in new tab). Not legal advice. Other facilities in Missouri · Legal help · Bond and court

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