Greene County Jail

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

If you need information about a detainee that is housed at this facility, you may call (417) 868-4040. Please have the individual’s biographical information ready, including the following: First, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees can receive video visit calls and email through the IC Solutions App on any Android or IOS device. Please visit the ICE Solutions website.

Detainees can make outgoing phone calls by calling collector or by using funds on their phone accounts. The phone calls are allowed 7 days a week during the following times:

8:30 a.m. – 11 a.m.

1 p.m. – 4 p.m.

8:30 p.m. – 11 p.m.

All phone calls are subject to monitoring and may be recorded.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Not published on the official ICE page (opens in new tab).

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Commissary Funds

Funds are recorded in the detainee’s Trust Fund Account (TFA) which is used to record all deposits, withdrawals, and purchases. To place money on a detainee’s TFA for commissary use, the public must either utilize the kiosk in the jail lobby or visit accesscorrections.com.

No monetary items in any form will be accepted through the mail for deposit in the TFA.

Telephone Call Funds

To place money on a detainee’s TFA for communication use, the public must either utilize the kiosk in the jail lobby or visit accesscorrections.com.

Postal Mail

Letters sent to detainees must be addressed as indicated below and must include the sender’s name and address. All incoming personal mail can be on a postcard, 2-page letter (front and back) or greeting card. All personal mail such as letters, pictures, and drawings will now be scanned and digitally delivered via tablet. No personal mail will be accepted at the Greene County Jail address.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

The address to send personal postal mail to the facility is:

Greene County Jail

Detainee Name

Detainee Jacket / CFN Number

PO BOX 247

Phoenix, MD 21131

To determine an inmate, CFN or jacket number you can find it on our active Greene County population search page or by calling (417) 868-4040.

The address to send legal mail to the facility is:

Greene County Jail

Detainee Name

Detainee Jacket / CFN Number

1199 N Haseltine Road

Springfield, MO 65802

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from an ICE officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Before sending packages to detainees, contact the Chicago Field Office detained unit via email at chi-ero-detained@ice.dhs.gov.

Detainees may send mail from the facility. Detainees may place outgoing letters in the provided receptacle. All outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the number of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.