Folkston ICE Processing Center (Main)

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

If you need information about a detainee that is housed at this facility, you may call (912) 496-6905 between the hours of 8 a.m. and 4:30 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (912) 496-6905 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

This facility has tablets. You can access information on how to send a non-confidential message at www.gettingout.com.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Friends and Family Visits

Detainee visitation is scheduled for Saturdays, Sundays and federal holidays.

Visitation for Medium High to High classification detainees is:

Saturdays: 11:15 a.m. to 2:15 p.m.

Sundays: 8 a.m. to 11 a.m.

Visitation for Low to Medium Low classification detainees is:

Saturdays: 8 a.m. to 11 a.m.

Sundays: 11:15 a.m. to 2:15 p.m.

Visitation for the Restricted Housing unit is:

Low-Medium 2:30 p.m. - 3:30 p.m. (Saturday and Sunday)

Medium High - High 3:45 p.m. - 4:45 p.m. (Saturday and Sunday)

Holiday Schedule will be as follows:

Medium High – High

11:15 a.m. to 2:15 p.m.

Low – Medium Low

8 a.m. to 11 a.m.

Restricted Housing Unit

2:30 p.m. to 4 p.m.

To ensure adequate time to process visitors through security, all visitors must arrive 15 minutes prior to their intended visit.

Visitors must present a valid verifiable government-issued identification card to enter the facility.

Visits shall be a minimum of 1 hour.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Attorney Visits

Legal representatives of detainees are authorized to visit their clients during the following hours:

In-Person Visitation

7 a.m. to 3 p.m.

Daily for Scheduled Visits

Walk-ins can be accommodated between the hours 6 a.m. to 7 a.m. and 3 p.m. to 11 p.m. or contingent on available space.

Legal visitation should be scheduled in advance through ERO eFile on a first-come basis for in-person visits. When scheduling a legal visit (standard multi-use appointment type), you will be prompted to indicate whether an in-person, remote-video, or remote-phone appointment is desired. Appointments are scheduled in increments of 1 hour. Back-to-back appointments are permitted but may not exceed two hours with any one detainee. Walk-in visits are still permitted, however scheduled legal visits will be prioritized and space is contingent on availability.

Please make sure to include a copy of a valid, government issued I.D. for each visitor. Interpreters must also provide interpretation credentials on a letterhead.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Video Teleconferencing

Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile for all scheduled appointments. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. When scheduling a legal visit, you will be prompted to indicate whether an in-person, remote-video, or remote-phone appointment is desired.

Please see the flyer for details.

Appointments are subject to availability during the following times:

7 a.m. to 3 p.m. Monday - Friday

7 a.m. to 11 a.m. Saturday and Sunday

All appointments through ERO eFile will include the:

Legal representative’s full name

Legal representative’s contact information, including phone number(s) and email address

Detainee’s name

Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth)

In some situations, a legal representative may also be required to confirm the detention facility location of the detainee

If a remote-video appointment is selected, legal representatives should notate the video-conferencing platform (Zoom, Microsoft Teams, or WebEx), meeting ID, the passcode, and the meeting link in the Virtual Meeting Information section for the appointment in ERO eFile. (This is required before being able to select an available appointment time.) All video-calls will require ID validation with the video turned on at the beginning of the call. If only a phone call is requested, then notate phone call only with the phone number.

If a remote-phone appointment is selected, attorneys should provide the phone number where they can be reached at the scheduled appointment time.

Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation):

A scan of the legal representative’s government issued identification

A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status

A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit)

If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification

If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field

Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests.

Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first-come basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Appointments are scheduled in 60-minute intervals.

Legal representatives are not limited on the number of virtual legal visit appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day.

Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens.

The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time.

If there is no available time slot or if you have an exigent circumstance, you may email GA231Court@geogroup.com or call (912) 496-6771.

Faxing Legal Documents

When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of communication by means of facsimile device between the detainee and their designated legal representative.

Faxes sent by Detainees to Legal Representatives

Detainees can send all electronic communication requests to their assigned case manager via the facility tablet. The case manager will then schedule the detainee to report to the court room with the following information: the name of the legal representative, the name of the Law Firm (if applicable), the Law Firm’s (or legal representative’s) address, and office telephone and fax numbers. The detainee will complete a fax cover sheet provided at the time of transmission. The court room officer will fax the documents in the presence of the detainee and return the original documents to the detainee. The court room officer will inspect the outgoing documents for contraband in the presence of the detainee; the documents will not be read. After transmission, facility staff will return the documents and provide the fax confirmation to the detainee.

Faxes sent by Legal Representatives to Detainees

Legal representatives can send legal correspondence to the following fax number: (912) 496-6299.

The legal representative must include a cover letter that includes the following:

Detainee Full Name

Detainee Alien Number

Sender’s Return Fax Number

Total number of pages sent.

The fax will be delivered to the detainee in a sealed envelope with detainee name and A#. The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee.

All legal faxes sent and received through the court room will be treated as confidential legal correspondence and will be documented in a logbook and processed by the court officer. All facsimile legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m. excluding holidays. The transmission verification report which indicates that the fax was successfully sent will be maintained and filed by court room staff and a copy provided to the detainee.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (912) 496-6905.

Clergy Visits

Clergy must make prior arrangements with the Chaplain’s Office by calling (912) 496-6905. They are authorized to visit detainees during the following hours:

Mondays through Fridays: 5 p.m. – 11:30 p.m.

Saturdays and Sundays: 5 p.m. – 11:30 p.m.

Visiting Restrictions

The facility maintains a dress code for visitors.

No firearms or weapons of any kind are permitted in the facility.

If visitors are or appear to be intoxicated, visitation will not be allowed.

All visitors are subject to search while in the facility.

Visitors are not allowed to pass or attempt to pass any items to detainees.

Visitors are permitted to bring up to $20 in the form of $1 bills or coins.

Visitors are not allowed to carry any items into the visitation area, with the exception of necessary infant care items.

Dress Code for Visitation

Visitation Dress Code- Female Visitors Age 12 and Older

No shorts will be allowed.

Skirts and dresses shall extend to knee, seated.

Slits in skirts and dresses shall rise no higher than knee, seated.

Sheer (see-through) clothing is prohibited.

The top of clothing shall be no lower than the underarm in the front and back. Bare midriffs and strapless tops, tube tops, and swimsuits are prohibited. Tight fitting clothing is prohibited.

Shoes shall be worn at all times. Open toed are prohibited.

Gang "colors" and other gang displays are prohibited.

Hats, caps, or hoodies are not permitted

Purses, bags, or wallets are not permitted (cash and/or debit cards must be in a clear bag)

Pants with holes is not allowed.

No spandex or stretch pants.

Visitation Dress Code - Male Visitors Age 12 and Older

No shorts will be allowed.

Shirts shall be worn at all times. Muscle shirts, bare midriff shirts and sleeveless shirts are prohibited.

Shoes shall be worn at all times. Open toed shoes are prohibited.

Gang "colors" and other gang displays are prohibited.

Hats, caps, or hoodies are not permitted

Purses, bags, or wallets are not permitted (cash and/or debit cards must be in a clear bag).

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (Alien Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Cash in possession of a detainee, at the time of his arrival to the facility, will be deposited/receipted to his trust account. Visitors may also deposit cash, only, at the facility, Monday through Friday – excluding holidays. All monies (cash, check, money order) arriving at the facility, via mail, will be returned to the sender. To deposit money to a detainee’s trust account, send money orders and cashier’s checks, only, to:

Folkston ICE Processing Center

Detainee’s full name and A-number

P.O. Box 248

Folkston, GA 31537

Note: Cashier’s check or money order must include the detainee’s full name and A-number.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the facility mail clerk at: (912) 496-6905, extension 76741

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.