Central Louisiana ICE Processing Center

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

If you need information about a detainee that is housed at this facility, you may call (318) 992-1600 between the hours of 8 a.m. and 5 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (318) 992-7800 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

This facility has tablets. You can access information on how to send a non-confidential message at www.gettingout.com.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Friends and Family Visits

Gender

Visitation Time

Monday

Male Detainees

9 a.m. to 11 a.m. and 6 p.m. to 8 p.m.

Female Detainees

11 a.m. to 1 p.m. and 8 p.m. to 10 p.m.

Tuesday

Male Detainees

9 a.m. to 11 a.m. and 6 p.m. to 8 p.m.

Female Detainees

11 a.m. to 1 p.m. and 8 p.m. to 10 p.m.

Wednesday

Male Detainees

9 a.m. to 11 a.m. and 6 p.m. to 8 p.m.

Female Detainees

11 a.m. to 1 p.m. and 8 p.m. to 10 p.m.

Thursday

Male Detainees

9 a.m. to 11 a.m. and 6 p.m. to 8 p.m.

Female Detainees

11 a.m. to 1 p.m. and 8 p.m. to 10 p.m.

Friday

Male Detainees

9 a.m. to 11 a.m. and 6 p.m. to 8 p.m.

Female Detainees

11 a.m. to 1 p.m. and 8 p.m. to 10 p.m.

Saturday

Male Detainees

12 p.m. to 4 p.m. and 6 p.m. to 8 p.m.

Female Detainees

8 a.m. to 10 a.m. and 8 p.m. to 10 p.m.

Sunday

Male Detainees

8 a.m. to 10 a.m. and 8 p.m. to 10 p.m.

Female Detainees

12 p.m. to 4 p.m. and 6 p.m. to 8 p.m.

To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time.

Visitors must present a valid verifiable government-issued identification card to enter the facility.

Visits are limited to 60 minutes. Visits longer than 60 minutes may be permissible with prior approval of the warden.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Attorney Visits

Legal representatives of detainees are authorized to visit their clients during the following hours:

In-Person Visitation

6 a.m. - 11 p.m.

Including weekends and holidays

Legal visitation can now be scheduled in advance through ERO eFile on a first-come first-serve basis. Appointments are scheduled in increments of 60 minutes. Back-to-back appointments are permitted but the entire visit may not exceed more than 2 hours in length; longer visits are subject to cancellation. Please see the flyer for details.

Walk-in visits are permitted, but scheduled legal visits will be prioritized.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Legal Calls and Video Teleconferencing

Legal representatives must request video teleconference (VTC) meetings with their clients or prospective clients through ERO eFile for all scheduled appointments. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Confidential ​legal phone calls must be scheduled by emailing visitrequest@geogroup.com.

Please see the flyer for details.

Appointments are subject to availability during the following times:

8 a.m. to 4 p.m. daily for VTC

7 a.m. to 3 p.m. daily for phone calls

All appointments through ERO eFile will include the:

Legal representative’s full name

Legal representative’s contact information, including phone number(s) and email address

Detainee’s name

Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth)

In some situations, a legal representative may also be required to confirm the detention facility location of the detainee

Legal representatives should notate their Microsoft Teams link, meeting ID and passcode in the Virtual Meeting Information section for the appointment in ERO eFile.

Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation):

A scan of the legal representative’s government issued identification

A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status

A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit)

If a legal assistant will join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s ID.

If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification.

If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field.

A legal representative’s failure to abide by the VTC guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests.

Please note appointments may be scheduled up to 2 weeks in advance, but no later than 48 hours prior to the appointment. Appointments are on a first-come first-serve basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. VTC appointments are scheduled in 2-hour intervals, and phone calls in 1-hour intervals.

Legal representatives are not limited on the number of virtual legal visit appointments they can request, but no legal representative is permitted more than one 2-hour

appointment with a detainee in a single day. Scheduling and applicable rules are subject to change pending demand and availability.

Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens.

The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut-off time.

If there is no available time slot or if you have an exigent circumstance you may contact (318) 992-7899 or visitrequest@geogroup.com.

Electronic Exchange of Legal Documentation

Facsimile Communication

When timely communication through the mail is not possible, the facility administrator may in his discretion allow for a reasonable amount of communication by means of facsimile device between the detainee and his/her designated legal representatives. Detainees can send all electronic communication requests to their assigned case manager for processing. Attorneys can send legal correspondence for facsimile services through the following fax number: (318) 992-5470. The legal representative must include a cover letter with all legal documentation sent via facsimile. The cover sheet shall include the following for appropriate processing: Receiving Detainee Full Name, Receiving Detainee Alien Number, Senders Return Fax Number, and the number of pages sent. While the facility will always attempt to ensure confidentiality is maintained with legal documentation, utilizing facsimile services does not guarantee confidentiality. It is highly recommended that all sensitive items containing confidential matters be processed through the facility's legal mail process utilizing the U.S. Postal Service. All legal faxes sent and received through the mailroom will be documented in a logbook processed by the mailroom staff and/or designated program’s staff. All facsimile legal electronic communication requests will be processed during normal business hours Monday through Friday 0800-1700 excluding holidays. The transmission verification report which indicates that the fax was successfully sent will be maintained and filed by mailroom staff and/or designated program’s staff.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (318) 992-1600.

Clergy Visits

Clergy may visit detainees at any time, but must make prior arrangements with the Religious Coordinator at (318) 992-7817.

Visiting Restrictions

All family or other social visits are non-contact.

No firearms or weapons of any kind are permitted in the facility.

If visitors are or appear to be intoxicated, visitation will not be allowed.

All visitors are subject to search while in the facility.

Visitors are not allowed to pass or attempt to pass any items to detainees.

Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (Alien Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Money can be placed on the detainee's account by calling Access Corrections at 1-866-345-1884, or via website www.accesscorrections.com or via United States Postal Service, Central Louisiana ICE Processing Center 830 Pine Hill Road Jena, LA 71342, and reference detainee name on money order.

If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Mailroom Personnel at the facility at phone number 318-992-7800, or mail a request to:

GEO – CLIPC Facility Administrator

830 Pinehill Road

Jena, LA 71342

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.