Butler County Sheriff’s Office

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

If you need information about a detainee that is housed at this facility, you may call (513) 785-1106 between the hours of 7 a.m. – 11 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (513) 785-1106 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Friends and Family Visits

All inmates whose last name begins with A – J:

Saturday

9 a.m. – 11 a.m.

1 p.m. – 5 p.m.

7 p.m. – 9 p.m.

All inmates whose last name begins with K – Z:

Sunday

9 a.m. – 11 a.m.

1 p.m. – 5 p.m.

7 p.m. – 9 p.m.

Additional Holiday Visitation may be announced to the detainee.

Visitation Information

Visitation communications may be subject to monitoring and/or recording by law enforcement.

Each detainee shall be permitted a thirty (30) minute visit on their designated visitation day, unless circumstances dictate temporary suspension of Detainee Visitation. Detainees are allowed up to three (3) people on their visitation list. Detainees cannot make changes to their list until they have been at the facility for thirty (30) days and must wait an additional thirty (30) days after each change. Those detainees that have less than three (3) people on their visitation list may add another person to the list at any time. Change, additions or deletions to a detainee’s visitation list must be made via a Request for Visitor Form supplied in each housing unit.

Visitor Requirements

Visitors must be an approved visitor on the visitation list.

Visitors must show photo identification (proper identification includes a state or federal issued card or a passport with proper documentation of port of entry).

Visitor under the age of eighteen (18) years of age do not have to be on the list, but must be accompanied by an approved adult from the detainee’s visitation list.

Denying Visitation

Visitor presents a clear and present danger to security.

Visitor is under the influence of alcohol or drugs.

Visitor refuses to show proper identification.

Detainee refuses the visit.

Attorney Visits

Legal representatives of detainees are authorized to visit their clients during the following hours:

7 a.m. – 11 p.m.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Attorneys can visit their client any time excluding mealtimes, headcounts, or during an emergency. Mealtimes and headcounts are as follows:

Breakfast 5 a.m. - 6 a.m.

7 a.m. - 7:30 a.m. Headcount Saturday and Sunday

9 a.m. - 9:30 a.m. Headcount Monday-Friday

Lunch 11 a.m. - 12:30 p.m.

Dinner 5 p.m. - 6:30 p.m.

Headcount 6 p.m. - 6:30 p.m.

Headcount 11 p.m. - 11:30 p.m.

Attorneys must show a state-issued Attorney General Card and photo ID to gain entrance. All visitors are subject to security procedures. Visitors must sign in the visitor register. Purses briefcases or packages are not permitted in the facility. They may be stored before entering the facility.

Legal Calls or Video Teleconferencing

Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by calling Combined Public Communication (CPC) at (702) 829-3001, select option 4 to get setup with the off-site video visitation system. Once CPC verifies you are a practicing attorney, they will send you the information on purchasing video visitation minutes and the procedures for scheduling visits with your client.

CPC will need:

Legal representative’s full name

Legal representative’s contact information, including phone number(s), and email address

Detainee’s name

Detainee’s alien number

A scan of the legal representative’s government issued identification

A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status.

If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification.

Attorneys wanting to correspond with their client by mail will need contact CPC (702) 829-3001 select option 4 and request to receive a QR code. CPC will email the attorney a QR code. Each attorney will have their own QR. The unique QR will be placed on the outside of the envelope they are mailing to their client.

All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 6 a.m. – 9 p.m. and are in 30 to 60-minute increments. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day.

The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential.

Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with detainees at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges.

Faxing Legal Documents

Butler County does not allow faxes.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility.

Clergy Visits

Clergy may visit detainees at any time from 7 a.m. – 11 p.m. and present appropriate credentials from their religious organization or State Ordination certification.

Visiting Restrictions

All family or other social visits are non-contact.

No firearms or weapons of any kind are permitted in the facility.

If visitors are or appear to be intoxicated, visitation will not be allowed.

All visitors are subject to search while in the facility.

Visitors are not allowed to pass or attempt to pass any items to detainees.

Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

From the official ICE page, checked 2026-10-21. Rules change; confirm with the facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail will be opened and copied along with the envelope. The copied correspondences will be forwarded to the detain. The original letters will be destroyed, photos or drawings along with items of perceived value will be copied and the original will be placed in the detainee’s property box. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Money is not to be given directly to the detainee. Money can be placed on the detainee's account by calling Access Corrections (866) 345-1884, or via website AccessCorrections.com, walk-in lobby kiosk, 705 Hanover Street, Hamilton OH 45011 or Cash walk-in at any CashPay Today locations (including Dollar General Stores).

If detainees receive funds in the mail, they will be returned to sender. Detainees are cautioned not to have cash sent to them in the mail.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: Contact the ICE Field Office to arrange a drop off of items or mailing instructions. The Butler County Sheriff’s Correctional Complex will not receive any items at their facility.

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.