Connecticut prison money & phone fees, compared
What it costs to send money and take calls from CT DOC, using only fees CT DOC publishes, each with its source and date. Where a fee isn't published, we say so; we never guess.
Sending money
Options CT DOC names: JPay (approved provider) (opens in new tab), TouchPay (approved provider) (opens in new tab), Western Union (approved provider) (opens in new tab)
Official fees and rates
Not published on the official CT DOC page we read. Vendors show their fee before you pay; check it there.
Other official notes
- Mail a money order with the person's full name and inmate number, plus CT DOC's Inmate Trust Fund remitter form, to Inmate Trust Fund, P.O. Box 290800, Wethersfield, CT 06129-0800. Don't include letters. Allow at least 10 working days.
- Electronic deposits go through JPay, TouchPay or Western Union (Pay To: Connecticut DOC, Code City: CTDOC). Fees apply. You don't need to be on the visitor list. Questions: 860-692-7670.
Source: official CT DOC page (opens in new tab) · checked
Phone calls, video and messages
Options CT DOC names: Securus (approved provider) (opens in new tab)
Official fees and rates
Not published on the official CT DOC page we read. Vendors show their fee before you pay; check it there.
Other official notes
- You can't call in. People call out collect or through a Securus account to up to ten numbers on their calling list. To receive calls, set up a Securus account online or by phone.
- Calls may be recorded. Video visits are also available; check the facility's page for details.
Source: official CT DOC page (opens in new tab) · checked
Ways to keep costs down
- If CT DOC lists a free option (often a mailed money order), it says so above.
- Fees often step up with the amount; a vendor's checkout screen shows the exact fee before you pay.
- Compare states: all states side by side.
OutSooner has no sponsors or affiliate links; vendors are named only because CT DOC names them. Not financial or legal advice.
Other states · Connecticut mail rules · Visit-day checklist · Connecticut prisons and family guide
Sources: How we source and verify · Last verified: · Corrections