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Ask the Right Office: Connecticut

Pick a problem to see the office, the official rule, the deadlines and who must file. Then fill in a plain-English letter in your browser, print or save it as a PDF, and add a follow-up date to your calendar.

What this page can and can't tell you

Can: Which office to write to and how to put together a clear letter.

Can't: It can't give an official release date, say whether a specific person qualifies, or give legal advice. Only the DOC, the board or a court decides.

A letter doesn't replace the required official grievance form or procedure, and those have deadlines. If you're worried about retaliation, keep copies and dates of everything you send, and tell the person's attorney or a legal aid office if anything changes afterward.

Free legal help: Legal Services Corporation: find legal aid (civil matters). For criminal cases, ask the public defender's office that handled the case.






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Connecticut at a glance

ProblemOfficeDeadline to fileResponse deadline
Time calculation reviewAdministrative Remedies box at the facility (Inmate Grievance Form CN 9602, Level 1)Within 30 calendar days of the occurrence or discovery.Level 1: 30 business days.
Credit (good time) disputeAdministrative Remedies box at the facility (Inmate Grievance Form CN 9602, Level 1)Within 30 calendar days of the occurrence or discovery.Level 1: 30 business days.
Medical request or complaintNot publishedWithin 30 calendar days of the occurrence or discovery.Level 1: 30 business days.
Visit or mail denial appealAdministrative Remedies box at the facility (Inmate Grievance Form CN 9602, Level 1)Within 30 calendar days of the occurrence or discovery.Level 1: 30 business days.
Records requestThe records custodian at the agency that keeps the recordNo filing deadline in the statute.Any denial must be in writing within 4 business days of the request.
Parole fileNot publishedNot publishedNot published
Disability (ADA) accommodationAdministrative Remedies box at the facility (Inmate Grievance Form CN 9602, Level 1)Within 30 calendar days of the occurrence or discovery.Level 1: 30 business days.
Transfer or classificationAdministrative Remedies box at the facility (Inmate Grievance Form CN 9602, Level 1)Within 30 calendar days of the occurrence or discovery.Level 1: 30 business days.

Grievance rule: CT DOC Administrative Directive 9.6, Inmate Administrative Remedies (effective 04/30/2021, revised 4/6/26) (opens in new tab) (linked from the official policy page (opens in new tab)). Records: Conn. Gen. Stat. §§ 1-206 and 1-210 (Connecticut FOIA) (opens in new tab). Who files a grievance: The inmate.

Not legal advice. Rules change and facilities may add local steps; the official text controls. Missing a deadline can end a claim. Find free legal aid (LSC) (opens in new tab). Last checked .

Other states · Connecticut credit rules · Check a release calculation · Release countdown · What do I do now?

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